Overpaid
You can claim a refund or bring forward the balance to future months’ contributions.
To apply, please follow these steps:
- Fill out Form 14
- Prepare an explanation letter containing details of the error.
- Submit the documents at any EPF counters.
Underpaid
- Log in to i-Akaun (if you don't have an i-Akaun see here).
- Select ‘Contribution Payment’, and then ‘Submit Contributions’.
- State the contribution month for which you want to make the adjustment payment.
- Select ‘Blank Form A’ and click on ‘Add New Employee’.
- Fill out Form A including the employee's name, IC number and the adjustment payment amount.
- Scroll down to the bottom of the page, click ‘I confirm that’ and then ‘Next’.
- As the final step, you will need to select a payment method and make the adjustment payment.