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How to make salary and statutory payments via Public Bank

If you want to generate and upload payroll files via Public Bank, you need to set payment details in both PayrollPanda and Public Bank portal. Here are the steps: 

1. Settings in the PayrollPanda system

  1. Go to Settings > Company Details > Bank Details
  2. Click on Add Bank Account
  3. Then select Public Bank Berhad/ Public Finance Berhad 
  4. Choose Account Type, either PB ECP Service or PB Enterprise 
  5. Fill the necessary details for Organization Code, Account Holder's Name, Account Number and Payment/Transaction Type.



Before running payroll, remember to enter your employees’ staff ID and bank details. Simply: 

  1. Go to Employees > select Employment Details > Employee ID
  2. Enter Employee’s ID
  3. Go to Employees > select Employee > Personal Info
  4. Under the Preferred Method of Paymentchoose “Bank Transfer
  5. Under Bank Details > click Add Bank Account
  6. Enter employee’s Bank Details 

Note: if your employees do not have staff ID numbers, simply enter 01, 02, etc.

Crediting Date is required as the last step for setting payment details in the system. In step 3 of Run Payroll, select the date when payments should be deducted from your account. As such, a crediting date cannot be a past date. 


2. Settings in the Public Bank portal

There are two types of platforms for Public Bank which require a different setup.

  1. PB ECP Service (www.pbebank.com), the following information is required for this platform:

  • Payment/Transaction Type: Choose either IBG, Rentas or Bankers Cheque/Demand Draft (BC/DD) as the type of payment. 
  • Organization code: Three characters (XXX), an alphanumeric abbreviation that is provided by the bank. Existing Autopay customers use the same code.

  1. PB Enterprise (www.pbenterprise.com), the following steps are required for this platform:

  • Download payroll files from Payroll History. 
  • Login to PB Enterprise.
  • Proceed to File Upload > ECP Payroll > ECP Payroll to upload the generated [20digits].TXT payroll file. 
  • To proceed with the statutory payments, please go to File Upload > Statutory Payment > Select the respective Statutory Body > Submit Contribution > Upload respective file. 

For more information, please refer to the following PB Enterprise video tutorials:

First-time EPF and SOCSO upload for both PBe and PB Enterprise:

  • First-time users are required to submit Test Files for EPF and SOCSO validation and approval.

  • There is a separate test file for EPF. The normal contribution file is used as the test file for SOCSO.

  • The approval letter will be sent to your correspondence address within 14 days.
  • Once you have obtained the approval letter, you may submit the contribution files via the bank portal.

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