If you want to generate and upload payroll files via RHB Bank, you need to set payment details in both PayrollPanda and RHB bank portal. Here are the steps:
Before running payroll, remember to enter your employees’ bank details. Simply:
Crediting Date is required as the last step for setting payment details in the app. In step 3 of Run Payroll, select the date when payments should be deducted from your account. As such, a crediting date cannot be a past date.
To upload the auto-generated bulk payment files, you will need to enable the Bulk Pay option which is available for the RHB Premium Reflex account.
For the Statutory Body files, use Statutory Payment > EPF/SOCSO/LHDN to upload.
For the payroll file, use Bulk Pay to upload it and process the payment.
Note: The Bulk Pay Module is only available upon request, and it may take up to 5 working days. Therefore, we encourage you to request from RHB Bank in advance prior to uploading files (click here for more info).
For first-time submission of EPF and SOCSO, you are required to upload a test file for verification prior to actual payment. You may use the actual bank files for EPF and SOCSO generated by PayrollPanda to submit as test files.
Please note the EPF and SOCSO registration validation process will take approximately 14 days. You can proceed to upload the actual payment file upon receiving a notification from EPF and SOCSO. You will receive the verification results via a notice sent by EPF/ SOCSO. If you do not receive any notification, you can check the status at Reflex EPF/SOCSO upload screen - the employer EPF/SOCSO number should state as (LIVE) instead of (TEST).
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